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At KaAri Thread, we want you to love your purchase. If you are not fully satisfied, our Returns & Exchanges Policy makes it simple to request a return or exchange.
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1. Eligibility for Returns
Returns are accepted within 30 days of the delivery date.
Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
Certain items are non-returnable, including:

• Final sale or clearance items

• Gift cards

• Personalized or custom products

• Home décor items marked as non-returnable on the product page

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2. Exchanges

• Exchanges are available for the same item in a different size or color, subject to availability.

• If the requested item is unavailable, a refund or store credit will be issued instead.

3. Return Process

1. Contact us at [Your Email Address] with your order number and reason for return.

2. We will provide return instructions and, if applicable, a prepaid shipping label.

3. Pack the item securely in its original packaging and ship it back within [X days] of receiving the return instructions.

4. Once received and inspected, we will notify you of the approval or rejection of your refund/exchange.

4. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

• If the return is due to our error, we will cover the return shipping costs.

5. Refunds

• Approved refunds will be issued to your original payment method within [X business days] after we receive and inspect the return.

• Shipping charges from the original order are non-refundable unless the return is due to our error.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [X days] of delivery with photos of the product and packaging. We will arrange a replacement, exchange, or full refund.
7. Gifts

• If you received an item as a gift and wish to return it, you may receive store credit instead of a refund to the original purchaser.

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8. Contact Us
If you have any questions about returns or exchanges, please contact us:
findus@kaarithread.com
302-607-3200